Returns & Exchanges
At Shakti Mat USA, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit for your lifestyle, you can return or exchange it within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in unworn, original condition.
Ship the Item
Affix the prepaid shipping label provided through our portal and drop your package off at any authorized shipping location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing